How It Works
A simple process, clear information and proper guidance.
You do not need to know the responsible authority, the correct documents or the appropriate professional in advance. Describe your case and we will guide you to the next step.
The process
Three simple steps to get your case started correctly.
Tell us what you need
Describe your case in simple terms, even if you do not know the exact service or responsible authority.
We review the procedure
We review the required steps, the necessary documents and whether the case can proceed through IKEP24.
Πάμε μαζι στο επόμενο βήμα
We clearly explain how the case will proceed and, where required, connect you with the appropriate specialist professional.
What you need to send us
Start with the basic information.
You do not need to have a complete file ready. Tell us what you know and we will explain what comes next.
What would you like to do?
A brief description of the need or problem you want to resolve.
Which documents you have
Tell us whether you already have applications, decisions, notices, certificates or other relevant documents.
How we will contact you
Provide your contact details so that we can inform you about the procedure and required documents.
What happens next
We inform you before any procedure moves forward.
Service eligibility review
We tell you whether we can help, exactly what the procedure involves and what information is missing.
Clear information about the next steps
No procedure begins before you know what is required, who is involved and how your case will proceed.
Coordination with a specialist, where required
For legal, notarial, accounting, technical, employment-law, insurance or real-estate cases, service continues through an appropriately qualified professional.
Important clarification
IKEP24 is not a public authority or a government Citizen Service Centre (KEP).
IKEP24 is a private administrative-support office. Approval of applications, benefits, reimbursements and other entitlements remains the sole responsibility of the relevant authority.
Start now
Describe your case.
Send us the basic information and we will tell you the correct next step.