Services for Citizens
Your case, organised without unnecessary hassle.
We help with applications, benefits, certificates, tax and social-security procedures, healthcare services and property matters.
Citizen services
Choose the category that applies to your case.
You do not need to know the responsible authority. Tell us what you want to do and we will guide you.
Employment, unemployment & ASEP
- Unemployment registration and record updates
- Unemployment and seasonal benefits
- Social tourism and book-purchase programmes
- Programmes for new professionals
- ASEP applications and registry
Benefits & social protection
- A21 child benefit
- Disability benefits
- Pension for uninsured elderly persons
- Housing benefit
- Minimum Guaranteed Income
- Heating allowance
Tax matters, Tax ID & registry
- Support with Tax ID issuance
- Taxisnet key code and registry details
- Updating personal details
- Lease agreements and short-term rentals
- Cases involving residents abroad
EFKA & pensions
- Sick leave
- Workplace accidents
- Employment while receiving a pension
- Preparation of a retirement application file
- Survivor or disability pension
- Pension cases for residents abroad
Specialist pension cases are supported through an appropriately qualified professional.
Municipalities, civil registry & certificates
- Water-supply and municipal property tax applications
- Civil registry records
- Family-status certificates
- Municipal register matters
- Requests to social services
- Municipal cemetery department matters
Healthcare & EOPYY
- Reimbursement for specialised treatments
- Optical-care reimbursement
- Nutrition benefits for transplant recipients
- Benefits for dialysis patients and people with diabetes
- Submission of documents for IVF treatment
- Review of supporting documents
Land Registry & property
- Land Registry certificate applications
- Property cases recorded as owner unknown
- Collection of inheritance documents
- Support with property transfers
- Coordination with a notary or engineer
Where specialist statutory authority is required, the case continues through a qualified professional.
Not sure?
Describe your case in simple terms. We will determine which category it belongs to and what the correct next step is.
Insurance solutions
- Health insurance
- Motor insurance
- Home insurance
- Information on available insurance options
Insurance services are provided through a specialist professional.
Important clarification
You do not need to know the authority or procedure in advance.
IKEP24 records your case, informs you about the required documents and guides you to the next step. When specialist professional knowledge or statutory authority is required, service continues through an appropriate professional.
Next step
Tell us which case you would like to move forward.
Send us the basic information and we will contact you about the next steps.